Zorarte Shop

How do I place an order?

Browse our catalog, add your items to the cart, and proceed to checkout to complete your purchase.
Can I edit my order after placing it?

Because items are handmade, modifications are not guaranteed. Contact us immediately and we’ll try our best.
Do you accept custom orders?

Yes! We can create personalized items with specific colors, sizes, themes, or names. Contact us for details.
How do I know if my order was successful?

You will receive an email confirmation with your order number and details.
I'm having trouble checking out. What do I do?

Please refresh the page or contact our support team for assistance.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, and secure online card payments.
Is my payment information secure?

Yes. All payments are encrypted and processed through verified payment gateways.
Do you offer Buy Now, Pay Later?

Coming soon! Zorarte is working to add flexible installment payment options.
Why was my payment declined?

Declines may occur due to insufficient funds, card restrictions, or incorrect billing details.
Do you charge extra fees?

No hidden fees. You only pay for your items, shipping, and applicable taxes.

How long does shipping take?

Orders typically ship within 2–5 business days. Custom items may require extra time.
Do you offer express shipping?

Yes, express shipping is available at checkout for an additional cost.
How can I track my package?

You will receive a tracking number once your order ships.
Do you ship internationally?

Yes! Zorarte ships worldwide. Shipping costs vary by location.
My package is delayed. What should I do?

Contact us with your order number. We will assist with carrier updates.

What is your return policy?

Returns are accepted within 7 days for unused, unopened items. Custom orders are non-refundable.
How do I request a return?

Contact our support team with your order number and reason for return.
Do you offer refunds?

Refunds are issued once the returned item is received and inspected.
What if my item arrives damaged?

Contact us with photos within 48 hours. We will replace the item or offer a refund.
Do you offer exchanges?

Yes, exchanges are available for certain items. Contact us to check eligibility.

Do you offer wholesale pricing?

Yes! Zorarte offers discounted rates for bulk and wholesale orders.
What is the minimum order for wholesale?

The minimum wholesale order quantity is 20 pieces per design.
Can I request custom wholesale designs?

Yes, custom colors, packaging, and personalized designs are available for wholesale clients.
How long does wholesale production take?

Production time depends on quantity, but typically ranges from 7–20 days.
How do I request a wholesale quote?

Email us at sales@zorarte.com with your quantity and product details.

Do you make gift sets?

Yes! We offer curated gift sets and can prepare custom gift packaging on request.
Can you add a personalized message?

Absolutely. Add your personalized message at checkout for free.
Can I request custom colors?

Yes, custom colors and theme requests are welcome.
Do you offer event favors?

Yes! We create wedding favors, birthday favors, corporate gifts, and more.
How early should I place a custom gift order?

We recommend placing custom orders 2–4 weeks in advance.

Italian	Spanish	German	UK	US	Japanese	Chinese	Russian	Korean
34	30	28	4	00	3	155/75A	36	44
36	32	30	6	0	5	155/80A	38	44
38	34	32	8	2	7	160/84A	40	55
40	36	34	10	4	9	165/88A	42	55
42	38	36	12	6	11	170/92A	44	66
44	40	38	14	8	13	175/96A	46	66
46	42	40	16	10	15	170/98A	48	77
48	44	42	18	12	17	170/100B	50	77
50	46	44	20	14	19	175/100B	52	88
52	48	46	22	16	21	180/104B	54	88

Frequently Asked Question