Customer Service

  • Home
  • Customer Service

Shipping Times and Costs

  • Processing time for handmade items: 1–3 business days
  • Standard shipping: 3–7 business days depending on your location
  • Express and priority shipping options available at checkout
  • International shipping available cost varies by destination
  • You will receive a tracking number once your order ships

Payment Methods

Zorarte accepts the following payment methods:

  • Major credit/debit cards: Visa, MasterCard, Discover, American Express
  • PayPal: Safe and fast checkout with buyer protection
  • Secure checkout with encrypted payment processing
  • No hidden fees you only pay for your items, shipping, and taxes
  • Coming soon: Buy Now, Pay Later (Installments)

Exchanges, Returns and Refunds

Zorarte accepts returns within 7 days of delivery for unused and undamaged items. Custom-made and personalized items are final sale and cannot be returned. Refunds are issued to the original payment method after the item is inspected. Customers are responsible for return shipping unless the item arrived damaged.